Information questions

Frequently Asked Questions

Will I receive the same product that I see in the picture?

In addition to images, we provide comprehensive product descriptions. These descriptions offer detailed information about the product's specifications, dimensions, materials, and any other relevant details, helping you make an informed decision.

Where can I view my sales receipt?

If you created an account with us during the checkout process, log in to your account. Navigate to your user dashboard, where you'll find a comprehensive overview of your order history. Locate the specific order or Email for which you need the sales receipt.

How long do I have to return an order?

We offer a generous return window to give you ample time to evaluate your purchase and decide if it meets your expectations. The specific return period will be clearly outlined in your order confirmation and on our website.

Will you restock items indicated as “out of stock?”

We regularly monitor the demand for our products, and if an item is out of stock, we're likely working diligently to restock it. Keep an eye on our website, as we'll provide updates on restocked items.

If you're eager to know more about the restocking timeline for a specific item, reach out to our customer support team. They can provide insights into the restocking schedule and offer alternative recommendations based on your preferences.

Where can I ship my order?

During the checkout process, you'll have the opportunity to enter your shipping address. This is where you can specify the exact location where you'd like your order to be delivered. Ensure the accuracy of your address to avoid any delivery complications.

Once your order is dispatched, you'll receive tracking information. Use this information to monitor your package's journey in real-time.

Information about us

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